- Outdoor Camera Motion Detection Best PracticesThe outdoor camera is designed to capture video of motion-triggered events. It doesn't record everything 24/7 as that would require more storage space than a cloud-based camera can handle. Instead, the camera starts recording as soon as it detects motion and records for a set period of time (typically 6 to 60 seconds) after the motion event occurs. Additional Storage Option: The camera has a port to insert a MicroSD card and also includes 7 days of free cloud storage that you can download to your device. How long does the automatic recording take? The recording duration is set to 6 seconds by default, but can be adjusted up to 60 seconds. You can adjust this through your camera settings in the Cove app. Just go to the live stream, click the gear icon, click "Recording Duration" and adjust the slider to your desired duration. Please note: the higher the duration setting, the longer it takes for the camera to render and notify you when it's triggered. How do I get notifications on your phone/device? In order for you to receive notifications when your camera completes a capture, the following notifications must be enabled: Videos and photos: In order for your device to receive notifications through the Cove app, you must enable video and photo notifications for that camera. . If you're watching a live stream, you won't get notifications. User notifications: Make sure push notifications are enabled in the Cove app. Read this article to set it up. Smart detection settings These are the settings that allow the camera to notify you when it detects motion. The parameters can be adjusted according to your preferences and the environment. How does it work? The camera uses an infrared sensor (PIR) that is activated by heat signals rather than simple movements. Filters and Detection We recommend setting your camera's filters based on your individual goals.…Read more
- Frequently Asked Questions About Outdoor Cameras This article is either an overview or a list of specific frequently asked questions about our outdoor cameras. Frequently Asked Questions How long does the battery last? How long does loading take? The average battery life of the cameras is 2 months on average, depending on usage. Whether night vision or LED lights are on, and time spent viewing camera feeds and recordings can drain battery life. When the battery is low, the app will prompt you to change it. If the battery is completely drained, the app will report that the camera is offline and suggest that the battery needs to be charged. The battery needs to be charged before pairing. It takes about 8 hours to fully charge the battery. When the indicator light is red, it means the battery is charging. If it's green, the battery is fully charged. The video quality of the camera is very blurry. Check the camera to ensure there are no obstructions or residual moisture on the camera lens. Clean the lens with a microfiber cloth. Check the video quality in your Cove app. When you open the camera's live feed, make sure the resolution is set to HD or Auto in the bottom right. (If the camera is set to Auto, set it to HD.) This improves the quality of the camera, although high-resolution video requires the camera to load more data. Check your upload and download speed at www.speedtest.net. The cameras require an upload and download speed of 0.5 Mbit/s (500 Kbit/s) per camera. Also consider how many devices you have connected to the network. As more devices connect, the flow of data to and from connected devices becomes more congested. When you're up for it, turn off a few devices for a few hours to see if that helps improve quality when set to Automatic. If this is the case, you may need to contact your internet service provider (ISP) to increase your network speed. The camera image is upside down.…Read more
- How to mount your outdoor cameraThe purpose of this article is to explain how to mount your outdoor camera. To mount your camera: Use the included anchors and screws to mount the base. If your wall is made of wood, you can screw the base directly. Attach your camera to the camera base and secure by rotating clockwise. Screw the camera into the mounting base by rotating the camera clockwise into the base. Set the camera to your preferred viewing angle. When mounting, note the following: Avoid mounting the camera so that the lens is exposed to direct sunlight. Be careful with plants or objects that may obstruct your view. Mount the camera within 10 meters (33 feet) of your Wi-Fi router. The closer the distance between your wireless router and your camera, the better your camera will perform. If you encounter any problems or damage devices during the assembly process, please contact customer service.…Read more
- Outer Camera SettingsThis article describes all the Outer Camera settings. Accessing Settings To access your camera's settings, open the live streaming page on your mobile app. Click on the gear icon in the top right corner of the screen. You must pair your camera with your app before you can access the camera settings. If you have already paired your camera and still cannot access the settings, please disconnect and reconnect the camera. Wait 3-4 minutes and then try to access the settings again. Settings Options Camera name: Name and change the name of your camera here. Camera Settings - Access additional settings for your camera: Status Light - Enable or disable your camera's LED status light. With this light you can see if the camera is online. Image rotation - Allows you to rotate the camera image 180 degrees. Lens Distortion Correction: Corrects imperfections captured by the spherical lens. Because the camera uses a fisheye lens, objects at the edge of the camera image may be distorted. You can adjust it to have more rounded or sharper edges. Camera Microphone: Enable or disable the built-in camera microphone to detect sound near the camera. IR Night Vision: Six faint red lights (3 on each side of the lens) indicate when the camera is using infrared night vision. Firmware Version - Displays the current firmware version. If it is updated, it will say "Updated" to the right of the version. If an update is available and you want to update it, tap Update Available. Smart Detection/Alert Frequency: Toggle how often a camera records and alerts you. This is also referred to as the "cool off" period. Low: Fewer alerts, fewer recordings (longer time between recordings). Generally recommended for high traffic areas. Medium - Logs and alerts more frequently than Low, but not as frequently as High. High: More alarms, more recordings. Less recovery time...read more
- How to pair and install your outdoor camera Instructions for the pairing and installation process for your Cove outdoor camera. Before you begin: Make sure the camera batteries are fully charged. You can do this after pairing, but you must do this before mounting the camera. The camera works on a 2.4 GHz network. So if your router is dual band, make sure your phone is connected to the 2.4GHz network before you start. If you're not sure what network your router is broadcasting on, contact your ISP, who can tell you what network you're on and how to switch to 2.4GHz. So the cameras communicate through the Cove app. If you don't see the camera icon in the bottom right corner of your app's home screen, give us a call at 855-268-3669 and we can help you add it. The pairing process As soon as the batteries are fully charged, you can start the pairing process. If you are unable to proceed, please contact us and we'll be happy to help you set up your camera. Insert the battery into the camera by removing the outer cover of the camera. Inside you will see a slot for 4 batteries (if you bought version 1 of this camera before July 2021) or a slot for a battery (if you have version 2 of this camera bought after July 2021) as well as the QR code the back (v1) or side (v2) in the camera. Insert the batteries. Make sure the battery's positive end is facing the back of the camera. Wait for the camera to say "Waiting for connection". Do not screw the outer casing back onto the camera yet. Open the Cove app and go to the Cameras section on the bottom right. Once there, click the small (+) icon to add a new camera. You will be prompted to select a camera type. Be sure to click on "Outer Cove Camera". At this point, you may be prompted to access your phone's camera. In this case, click on "Allow". This will open a QR code scanner with a green line scrolling down the middle square.…Read more
Cove Outdoor Camera - Security cameras | Cleat Safety Bracket (2023)
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